News

Strata Health’s PathWays™ – Revolutionising Mental Health Referrals and Reducing Backlogs

Published on: 29/08/2024

Strata Health’s PathWays™ – Revolutionising Mental Health Referrals and Reducing Backlogs

Strata Health UK is proud to announce a significant advancement in mental health care management, specifically designed to address the growing challenges of referral backlogs and waitlists in Mental Health Trusts across the UK. In collaboration with The Access Group, Strata PathWays™ is now fully integrated with the RiO Mental Health Case Management System, the NHS e-Referral Service (e-RS) and DrDoctor, providing a comprehensive solution that streamlines and enhances referral processes while empowering patients. 

Digital Innovation, Mental Health
Member News

Tackling Mental Health Referral Challenges 

Mental Health Trusts are under immense pressure to manage increasing referral volumes, leading to extended wait times and patient backlogs. Strata PathWays™ offers a robust, digital front door (DFD) for inbound referrals, transforming how mental health services manage patient intake and care coordination. 

  

Key Capabilities of Strata PathWays™: 

 

  • Seamless Integration with RiO and e-RS: Our platform is fully integrated with The Access Group’s RiO Mental Health Case Management System, as well as the NHS e-Referral Service. This integration allows for the automatic creation of patient records, referrals, and documentation, eliminating the need for manual data entry and reducing the risk of errors. 

  

  • Enhanced Workflows: Strata PathWays™ automates the referral process, enabling real-time patient updates, document attachment, and outcome capture. This not only accelerates the referral process but also ensures that mental health professionals have the most up-to-date information at their fingertips. 

  

  • Reduction of Data Duplication: By integrating with primary care systems, Strata PathWays™ removes data duplication, ensuring that all patient information is accurate and consistent across all platforms. This leads to a more efficient and reliable referral process. 

  

  • Supporting Mental Health Trusts: With our integration, Mental Health Trusts can better manage their resources, reducing referral backlogs and ensuring timely access to care for patients in need. Strata PathWays™ provides a comprehensive solution to the challenges faced by mental health services today, allowing for a more streamlined and effective care pathway. 

  

  • Support for Referral: With our integration to the DrDoctor Portal, service users can now refer into services, making access to mental health support more inclusive and reducing barriers to care. 

  

Empowering Service Users Through Engagement: Strata Health understands that effective mental health care extends beyond referral management—it requires active service user engagement and support throughout the care journey. Through our integration with DrDoctor, Strata PathWays™ enables Trusts to offer enhanced service user engagement tools that align with key NHS initiatives like “Waiting Well” and “eMeet & Greet.” 

 

 

 

Key Features 

  

  • Fully configurable intelligent forms, workflows, rules and automation. 
  • Integrate seamlessly with e-RS and retrieves all referrals digitally, creating an actionable worklist. No More window switching. 
  • Integrate seamlessly with RiO & pushes accepted referrals into RiO inc. attached documents, reducing clicks, manual data entry, input errors, and improving user experience.  
  • Capture all steps in the process. Clear history and audit of every action and click. 
  • Speed up the workflow whilst improving process. Removing unnecessary steps, delays, and bottlenecks. 

  

  • Automation to streamline referral workflow, reducing handoffs and delays. 
  • Identify incomplete and inappropriate referrals automatically and reject. 
  • Clear visibility of all exceptions in workflow, enabling system feedback and improvement. 
  • Visible, actionable and configurable KPIs enable improved response times, reporting on KPI performance and empowering users to manage exceptions and breaches. 
  • Improve patient outcomes and experience. 

  

Partnering for Better Care 

Strata Health is proud to be a partner of The Access Group, working together to deliver cutting-edge solutions that enhance the mental health care landscape in the UK. Our shared commitment to improving patient outcomes is at the heart of our collaboration. 

  

Did You Know? 

  • Strata PathWays™ seamlessly integrates with RiO, e-RS, and DrDoctor, enhancing referral processes with a digital front door for inbound referrals and empowering patients through self-referral and engagement tools. 
  • Our platform eliminates data duplication and manual entry from e-RS and primary care systems, improving efficiency and accuracy. 
  • We deliver automated workflows that keep mental health professionals informed with real-time patient updates, reducing administrative burdens and allowing more time for patient care. 

  

About Strata Health UK 

Strata Health UK is a leader in digital health solutions, dedicated to transforming healthcare delivery through innovative technology. Our Strata PathWays™ platform is designed to streamline patient transitions, improve care coordination, and enhance the overall patient experience across the healthcare continuum. 

 

For more information, please visit https://stratahealth.com/uk or follow us on LinkedIn – https://www.linkedin.com/company/strata-health-uk and X – https://x.com/StrataHealthUK 

 

Media Contact: 

Wasim Shabir 
Director – Technical Sales & Interoperability UK 
Strata Health UK 
0333 002 0233 / 07870 815 311 
wasim.shabir@stratahealth.com 
https://stratahealth.com/uk 

NEWS​

Related News

HLTH Brought the Energy to Amsterdam. Now It’s Vegas’ Turn.

26 Jun 2025
Next up: HLTH USA, October 19–22 in Las Vegas.

From Abandonment to Belonging: Hands 4Life’s Vision for Generational Healing

26 Jun 2025
Hands 4Life is a nonprofit organization addressing the global aging crisis by empowering communities in economically developing nations—beginning with...

Strengthening Elderly Care Innovation Across Europe: ECHAlliance at the NOTRE Project Meeting in Lille

26 Jun 2025
ECHAlliance participated in the latest partner meeting of the NOTRE Project, hosted in Lille, France by our Hauts-de-France ecosystem led by Eurasanté...

Africa Health Business Co-founder Dr Amit Thakker Honoured with Top Civilian Award

26 Jun 2025
Dr. Amit N. Thakker, Co-founder of our partner Africa Health Business, receives one of the highest civilian awards from the President of Kenya.

Highlights from the Global Health Connector Partners Programme at HLTH Europe 2025

25 Jun 2025
Our Global Health Connector Partners Programme returned to HLTH Europe this June with an energising series of sessions, conversations and connections ...

That’s a Wrap from HIMSS Europe 2025!

24 Jun 2025
From Paris with purpose: Gnomon Informatics SA returned to HIMSS Europe for a third year of bold ideas, smart tech, and stronger-than-ever momentum in...

Become a member

Join ECHAlliance to amplify your organisation’s message, grow your networks, connect with innovators and collaborate globally.
 
First name *
Last Name *
Email Address *
Country *
Position *
First name *
Last Name *
Email Address *
Country *
Position *