A recent paper by Laura Sheerman, Hannah R., Marston, Charles Musselwhite, and Deborah Morgan elaborates on the potential of Virtual Assistants (VAs) at times of pandemic.

The paper refers to age-friendly environments and gives examples of how VAs and IoT can support independent living at home, including at times of COVID-19. The research highlights the risks of digital divide, accessibility for persons with speech impairments, and the issue of affordability.

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