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News & Press: News

Eurobarometer - Attitudes towards the impact of digitisation and automation on daily life

01 August 2017   (0 Comments)
Posted by: Heather Smith
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Survey requested by the European Commission, Directorate-General for Communications Networks, Content and Technology and co-ordinated by the Directorate-General for Communication

Digital technology is having an increasingly pervasive impact on every aspect of economic and social life in the European Union, from the increasing use of robots and artificial intelligence, to ehealth and online public services. In an increasingly digital world, it is important that citizens have the skills and confidence to make the most of these digital technologies and opportunities.

One aspect of digital technology – the use of robots and automation – has played a role in manufacturing for a number of years. Robots and artificial intelligence are increasingly being applied to other areas, such as drones for delivery, and the potential for driverless cars.

The use of robots has already revolutionised many aspects of manufacturing, and innovations here are continuing. The increasing use of robots and artificial intelligence in other aspects of work and home life is expected to have an even more profound impact on European society in the next decades. However, there are also concerns about the increasing impact of digital technologies in daily life, as well as potential future impacts of robots and artificial intelligence on jobs in particular.

This Special Eurobarometer is designed to gauge public opinion in a range of areas related to digital technologies, robots and artificial intelligence. It follows on from previous surveys in this area in 20141 and 20122. It covers the following areas:

> The impact of digital technologies on society, the economy and quality of life.
> Citizen’s self-reported level of skills to make use of digital technologies at work, for learning, and to use online public services.
> The way social network users judge the trustworthiness of stories seen on these sites.
> The use of robots at home or at work. Attitudes towards robots and artificial intelligence, including their impact on jobs, and the level of comfort citizens have with robots performing a range of tasks.
> The use of online healthcare, citizens’ desire for online access to their own health and wellbeing data, and their willingness to share this with others.
> Actions Internet users have taken as a result of online privacy and security concerns.

Read the full report here